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HR CHANGES

Hours
The Human Resources and Employee Relations Department hours are:

  • 8 a.m-5 p.m., M-F – Staffed
  • 8-11 a.m. – Open-door hours
  • 11 a.m.- 2 p.m. - Closed to walk-in traffic
  • 2-5 p.m. – Open-door hours

Entrance
The main entrance to HR has switched to Room 1013. The former entrance, 1012, will generally be locked to entry from the hallway.

Phone tree
Calls to the HR main number, 206-546-4769, are answered by an automated phone tree. The six main branches are:

  1. Job information (two sub-branches)
  2. Employment verifications (5880)
  3. Benefits & retirement (4510)
  4. Payroll & TLR (two sub-branches)
  5. ADA, LNI, FML (4515)
  6. All other questions (5880)

Budget reductions have brought changes to the Human Resources and Employee Relations Department at Shoreline Community College.  “This reduction has required our office to limit its long-standing open-door policy to ensure that time-sensitive departmental work gets done,” said Stephen Smith, Vice President for Human Resources and Legal Affairs.

So, starting Summer Quarter, the Human Resources and Employee Relations Department began closing for unscheduled walk-in customer traffic from 11 a.m.-2 p.m. each day. Department personnel are still available for walk-in traffic from 8-11 a.m. and 2-5 p.m., Monday through Friday. Staff will also be available by appointment.

Smith acknowledged that the new schedule is a significant change from past practice that had the HR department open throughout the day. “The change applies only to the main HR offices,” Smith said. “The payroll and benefits offices, Nancy Teske and Ellen Pincus, will continue to be open whenever those staff members are available.”

Also, the main entrance to the department has been changed to Room 1013. The former entrance (1012) will generally be locked to entry from the hallway. A drop slot for documents and other items has been added to the door at 1013 for convenience during times when the office is closed to walk-in traffic.

Besides the physical changes, HR has also begun using an automated “phone tree” to more efficiently route incoming telephone calls to staff. The phone tree will be in operation at all times. Smith said individual phone extensions will continue to be accessible by direct dialing.

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