Helplines, Hotlines, Community and Treatment Resources

Complied by Advising and Counseling Center, Shoreline Community College

We invite you to use these resources. If you would like to talk to someone at the College regarding these resources or other concerns, please contact The Advising & Counseling Office at 206-546-4559.

Alcohol/Drug Helplines Emergency Shelters
Alcohol/Drug Self-Help & Recovery Financial Counseling
Alcohol/Drug Treatment Programs Job Training
Child Abuse Local Food Banks
Counseling Resources Low-Income Housing
Crisis Helpline Services Other Resources/Services
Domestic Violence Hotline & Services Sexual Assault

Alcohol/Drug Helplines

Alcohol & Drug Helpline (24 hours)

Teen Line


CSAT Alcohol-Drug Referral Line
(National 24-hour help line)

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Alcohol/Drug Self-Help & Recovery 

eCheck Up To Go

The Alcohol eCheck Up To Go is an interactive web survey that allows college and university students to enter information about their drinking patterns and receive feedback about their use of alcohol. The assessment takes about 6-7 minutes to complete, is self-guided, and requires no face-to-face contact time with a counselor or administrator.

Alanon & Alateen

Cocaine Anonymous

Marijuana Anonymous

Narcotics Anonymous (NA) - Seattle area

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Alcohol/Drug Treatment Programs

Directory of Certified Chemical Dependency Services, Washington State ("the Greenbook")

Seattle Indian Health Board/Thunderbird Treatment

Veterans Affairs Puget Sound Addiction Treatment Center

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Child Abuse

Child Abuse Hotline
Child help programs and services include residential treatment services (villages); children's advocacy centers; therapeutic foster care; group homes; child abuse prevention, education and training.

Child Protective Services
Offices within local communities are responsible for receiving and investigating reports of suspected child abuse and neglect.

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Counseling Resources

Shoreline Community College Counseling Center
FOSS Building 5229
For currently registered SCC students. Offers counseling to students who experience a range of personal, emotional and psychological concerns. Sessions are free. Brief counseling model.

Asian Counseling & Referral Service

Offers a broad array of human services and behavioral health programs to Asian Pacific Americans in King County.


Care Crisis Line Volunteers of America


24-hour crisis intervention and referrals

Catholic Community Services of Western Washington
Focus is on those individuals, children, families, and communities struggling with poverty and the effects of intolerance and racism.

Center for Counseling and Health Resources

Serving Edmonds, Federal Way and Mill Creek

Center for Human Services
Offers a range of services including counseling. Services are open to children, adolescents, and adults of any income range.

Country Doctor Community Clinic, Seattle
Provides comprehensive services including counseling for people of all ages.

Crisis Clinic - offers a range of counseling and community information
TDD: 206-461-3610
M-F 8am-6pm
Search the online directory of health and human service programs to find resources like food banks (food pantries), emergency shelters, transportation, health clinics, rent or utilities assistance, legal help, and much more.  If you need additional assistance, you can also call 2-1-1 to speak directly with an Information & Referral Specialist.

Neighborcare Health - 45th Street Clinic, Seattle
Offers a range of services including counseling.

Wellspring Family Services - Multicultural Counseling Services
Office locations: Northgate, West Seattle, Downtown Seattle and Lake City.

Low Cost Therapy Associates, Seattle
Sliding-scale counseling services.

Lutheran Community Services North Puget Sound
Serving King County and Snohomish Counties

Provides a variety of services to adults, adolescents, children, families, schools, businesses, congregations, neighborhoods and community.


Seattle Counseling Service

206-323-1768 ext. 122

Provides comprehensive mental health and addiction services to the LGBT community.


Sound Mental Health
Economical counseling services for individuals, couples, families and groups.

University of Washington (UW) Psychology Clinic
For UW and non-UW individuals.  Non-students rate = $38 or $50, depending on income. Therapy provided by graduate students.  No limit to number of sessions.

Women's Therapy Referral Service
Therapist referral service for men, women, couples and families. An economical way to meet and interview three therapists, then pick the one that best fits you and your needs.


Anxiety and Depression Association of America

Lists resources, support groups and professionals who specialize in anxiety, panic and phobias.


Depression and Bipolar Support Alliance


Lists resources, support groups and links to referral services.

Offers health and mental health information.



If contact information for any resources listed on this page has changed, please inform the Advising and Counseling Center by calling 206-546-4559.


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Crisis Helpline Services

24-Hour Crisis Line
TDD:  206-461-3219
Telephone services provide immediate, confidential assistance for people in emotional stress and in need of help.

Crisis Clinic
TDD: 206-461-3610
M-F 8am-6pm
Search the online directory of health and human service programs to find resources like food banks (food pantries), emergency shelters, transportation, health clinics, rent or utilities assistance, legal help, and much more.  If you need additional assistance, you can also call 2-1-1 to speak directly with an Information & Referral Specialist.

Care Crisis Response Services
425-258-4357 or 425-258-HELP
TTY/TTD: 339-3301
Clients may be experiencing a crisis, seeking assistance for an emotional or behavioral problem, have both a mental health problem and a chemical dependency problem, or are chronically mentally ill.

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Domestic Violence Hotline & Services

Statewide Domestic Violence Hotline
Help is available to callers 24 hours a day, 365 days a year.   Hotline advocates are available for victims and anyone calling on their behalf to provide crisis intervention, safety planning, information and referrals to agencies in all 50 states, Puerto Rico and the U.S. Virgin Islands.

New Beginnings
New Beginnings provides services to those whose lives have been affected by domestic violence - physical, emotional, or sexual abuse.

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Washington Department of Social and Health Services (DSHS)
907 NW Ballard Way, 1st Floor
Seattle, WA 98107
Provide food and cash assistance, medical insurance, mental health services and treatment for addictions, and child care assistance.

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Emergency Shelters

DESC - Downtown Emergency Service Center
206-464-1570 ext.3033
517 3rd Ave
Seattle, WA 98104
Walk-in for Intake M-F 7:30am-5pm.  Serving Women 18 years of age and older and Men 60 years of age or older.

Salvation Army - Gethsemane Shelter
Gethsemane Lutheran Church
911 Stewart St.
Seattle, WA 98101
Serving Men 18 years of age or older. Walk-in for Intake Daily 8am-4pm, first 30 nights free, $5 per night thereafter, cash only.

Emergency Shelter Downtown Seattle
YWCA programs help families meet basic survival needs with housing, crisis intervention, counseling and community resource referral services, as well as access to health care, food, clothing and transportation at no charge.

Pathways for Women
425-774-9843 ext. 226
6027 208th St. SW
Lynnwood, WA 98036
Provides emergency shelter and transitional housing for women and their children.

Solid Ground Family Shelter
Call for availability: M-F 8:30am-5:00pm. Voicemail available, please leave a message once a week. Able to serve families of all sizes and compositions. Housing located in North Seattle and Capitol Hill neighborhoods.

SHARE/WHEEL - Bunkhouse Day Shelter
1902 2nd Ave
Seattle, WA 98101
Walk-in to apply M - 1:00pm, W/F - 7:00pm. Operates daytime shelter for men and women who work late night jobs.  Located in Rainer Valley. No fees, participation in chores required.

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Financial Counseling

Clear Point - Northgate
Provides free credit, housing, and bankruptcy counseling and help with debt management.

Hopelink - Shoreline
Free Tax Preparation (For Those Who Qualify)
15809 Westminster Way N
Shoreline, WA 98133
Free tax service provided by IRS-certified, multilingual volunteers. No appointment necessary.


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Job Training        

Goodwill Job Training Center
14500 15th Ave NE
Shoreline, WA 98155
Help individuals with skill building including, Customer Service Training, Adult Basic Education, Computer Literacy and English as a Second Language. Also help with case management, job training and retention.

Division of Vocational Rehabilitation - Lynnwood
20311 52nd Ave W, Suite 300
Lynnwood, WA 98036

Helps job seekers find employment and job training.

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Local Food Banks

Hopelink - Shoreline
15809 Westminster Way N
Shoreline, WA 98133
Provides food for families in crisis and helps to educate families about nutrition and grocery budgeting. Also offers food services for seniors and people with disabilities.

Volunteers of America
Greenwood Food Bank
9747 Greenwood Ave. N
Seattle, WA

The Greenwood Food Bank serves families with a three-day/nine-meal emergency food ration. The Food Bank coordinates a fresh produce home-delivery program that delivers to seniors and disabled individuals.

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Low-Income Housing

Seattle Housing Authority
206-239-1500 Tu-F, 9:30am-4:30pm

Provides public housing properties, including subsidized senior housing, throughout the city of Seattle.

HUD-U.S. Department of Housing
M-F, 8:00am-4:30pm
Lists properties throughout Washington that offer HUD-subsidized rentals.

Lifelong AIDS Alliance-Housing
Lists low-income transitional and permanent housing properties throughout King County. Includes properties that may accept tenants with past evictions, criminal histories, no citizenship/immigration documentation, and special needs related to age and/or disability. Site is provided by Lifelong AIDS Alliance.

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Other Resources/Services

American Red Cross
1900 25th Ave. S
Seattle, WA 98114-4706
Provides food, water, shelter and other necessities during emergency and/or disaster.

Anxiety Disorders Association of America
Lists resources, support groups and professionals who specialize in anxiety, panic and phobias.

Depression and Bipolar Support Alliance
Lists resources, support groups and links to referral services.

Family Help Line

HIV/AIDS Hotlines
National 1-800-CDC-INFO
State 1-800-272-AIDS
Offers health and mental health information.

Online resource for college student mental health with polls, stories, videos and resource links


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Sexual Assault

Sexual Assault Nurse Examiner
(Located at Providence Sexual Assault Center-24 hours)

The Providence Intervention Center for Assault and Abuse promotes emotional and physical healing for people victimized by sexual violence and provides 24-hour crisis line service, medical and legal advocacy, medical examinations, support group services and community education and referrals.


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