If you start typing in the box and use the Enter key to go to the next line, you will want to use the shift/enter combination to avoid the extra line breaks. You can only paste into the text box using the paste icon on the edit toolbar. If you cannot find the toolbar, look for a set of arrows on the left side of the box and click them. They will expand the toolbars and you will see the toolbars. If you paste from Word, you might notice some large spaces between the lines of your text. You can turn it off by going into your Personal Info located on the "My SCC" page of your Bb account. Look for the box on the left side of the page. Once you click on Personal Info, Click on Set Text Box options, and click Disable. You can turn this feature on and off when you need to.