Student Loan Exit Counseling

The U.S. Department of Education requires all student loan borrowers to complete Exit Counseling. This
is due in part to increases in students defaulting on loans. Completing Exit Counseling will not affect your
ability to receive financial aid in the future.

Completing Exit Counseling is required. A “block” will be placed on your account, and you will not be
able to register or obtain transcripts until Exit Counseling has been completed.

Students must complete the online Exit Counseling if they:

  • Will no longer attend Shoreline due to graduation; or
  • Will not or did not return for the next quarter (excluding summer); or
  • Will not or did not return the next year; or
  • Enrolled in 5 or fewer credits the previous or current quarter; or
  • Had financial aid canceled due to unsatisfactory academic progress.


Go to www.studentloans.gov to complete the Exit Counseling

  1. Use your FEDERAL PIN to login.
  2. Once you are logged in, select “Complete Counseling”
  3. Then choose “Exit Counseling”
  4. Complete the counseling, allowing about 20-30 minutes to finish.

Once you begin, you must complete the counseling as it will not allow you to save your work.

After finishing, you should print the confirmation page for your records. The Financial Aid office will also
receive an electronic verification.

Additional information is available online about student loan repayment options and debt management:
please visit www.direct.ed.gov or call 1-800-848-0979 for more information.

If you have questions about completing Exit Counseling, please contact the Financial Aid office.